Welcome to Perth Zoo

Claim your Perth Zoo Free Pass and you and three friends can enjoy Perth Zoo for FREE this spring.

Book your wild adventure to visit your favourite furry, feathery and scaly animal friends, explore our zoo-per fun playground and listen to keeper talks – all for FREE!  
  • Perth Zoo Free Pass is a new initiative that enables all WA residents the opportunity to visit Perth Zoo for free.
  • Simply log into the ServiceWA app, book a date and claim your four free tickets in a few clicks.  Bookings essential.  

  • Your Perth Zoo Free Pass tickets include public transport to and from the Zoo on the day of your visit.
Offer Dates: Monday 9 September – Saturday 30 November 

Time: Perth Zoo is open 9am – 5pm every day of the year, with special extended hours for our spring lights exhibition, Lights Alive.  

Tickets: Bookings are essential. Claim your Perth Zoo Free Pass via ServiceWA today. 

Download the ServiceWA app today. 

The ServiceWA app is available to download on the Apple App Store and Google Play Store.
   
If you need any help setting up your app, visit wa.gov.au/servicewaapp

Plan Your Day

Save up to 40% on Zoo Membership!

Upgrade your Perth Zoo Free Pass into a membership and enjoy WILD adventures for a whole year for the lowest prices!  

So much to see, no idea where to begin?

We’ve suggested a few itineraries to help make sure you pack the most into your day and take your next visit from good to zoo-mazing!

Coming soon! See the Zoo  at twilight at Lights Alive!

Don't miss Lights Alive. This illuminating adventure is included in your Perth Zoo free pass! Starts 21 September. 

FAQs

Perth Zoo Free Pass – General 

+ What is the Perth Zoo Free Pass (Zoo4You) Offer in the ServiceWA app?

+ When can I claim free tickets for?

+ How many adults and children can claim the free Zoo tickets?

+ How do I redeem my Perth Zoo Free Pass?

+ Is there an age limit on the Perth Zoo Free Pass?

+ How do I use my Perth Zoo Free Pass?

+ Can I use one ticket and save my other three for another time?

+ I have already used my Perth Zoo Free Pass. Can I visit for free as a guest on someone else’s?

+ Why can’t I book on the day I want to come? (capacity limits)

+ Can I give my Perth Zoo Free Pass to someone as a gift?

+ How long can I use my free ticket?

+ Is there a special entry line for the Perth Zoo Free Pass?

+ Will this become an annual initiative?

+ I’m away between September and November. Can I use my Perth Zoo Free Pass another time?

+ I live in regional WA and won’t be visiting between September and November. Can I use my Perth Zoo Free Pass another time when I’m in Perth?

+ I’m a teacher. Can I use Zoo4You Perth Zoo Free Pass tickets for an education booking?

ServiceWA

+ How do I claim the pass?

+ I’m having trouble with my app.

+ Why is the 'Claim now' button showing a spinning circle?

+ I don’t want to download ServiceWA. How can I redeem my Perth Zoo Free Pass?

+ Can I use Perth Zoo's website booking system to claim the free tickets instead of the ServiceWA app?

Perth Zoo Membership

+ Do I need to book in to visit using my membership?

+ I already have a Perth Zoo membership that allows me free access to the Zoo. How can I benefit from the Perth Zoo Free Pass offer?

+ It’s too busy. Can I put my membership on hold until Perth Zoo Free Pass Offer finishes?

+ Can I get free public transport using my membership?

+ Can I use my Perth Zoo Free Pass to redeem a Zoo membership?

+ Can I use more than one Perth Zoo Free Pass against the cost of a membership?

+ I can’t visit but want to convert my Perth Zoo Free Pass to a membership. How do I do this?

+ I booked my visit to the Zoo but missed the visit and did not scan my tickets. Can I still convert my tickets to a membership?

Changing tickets

+ I can’t make it today. Can I change my ticket?

+ I came and couldn’t get parking. Can I change my ticket?

+ I came and my favourite animal was off-display. Can I use my pass to come back a different day?

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