We’ve got more than just animals! Perth Zoo has a full range of modern facilities to make your visit comfortable, easy and enjoyable.

Information Hub

The Information Hub (just inside the entrance) is available until 3pm and can get your visit started with details of daily presentations, exhibits and animals. Our friendly volunteers are only too happy to give you directions or a map…or insider tips on the latest animal news!

Toilets

There are eight toilet facilities available for visitor use and clearly marked on signage and the Zoo map. Seven facilities include accessible toilets (*excluding the old toilets at the very top of the Zoo). On arrival, the nearest visitor toilets are just behind the Information Hub.

Parenting Facilities

Dedicated change & feed facilities (including microwaves) are available next to the Information Hub, Main Lawn, and Nocturnal House (which also has a private and separate baby-feed courtyard behind the parenting room). Accessible toilets at other locations also include fold down change-tables suited to children.

Wheelchair Hire

To ensure Perth Zoo is accessible to all visitors, we have wheelchairs for hire on the day or you can pre book to guarantee your hire. Wheelchair hire requires a $10 deposit that will be redeemed when returned. To pre book your wheelchair call 9474 0444.

Wagon Hire

To help you get small children around the Zoo, we hire two-seater, children’s pull-along wagons (max weight 25kg) from the front entrance at a cost of $14 for the whole day.

Charging Stations

Three device charging points are available across the Zoo, located beside the lockers and at Bukit Station and Camp N’dutu. These charging points accommodate USB-A and USB-C cables, as well as plugs that fit the Australian standard power socket (Type I 10-amp plugs). BYO cable.

Lockers

Don’t lug your belongings around (or leave them to be investigated by clever ravens!).  Secure lockers are located at the old train station (to the right of the Information Hub) and are $7 each (coins only) and include sizes large enough for most eskies.

Locker dimensions:

• 440mm wide
• 860mm high
• 465mm deep

Carousel

The Carousel is currently closed whilst we build a new function and events centre.

Zoo Café and BBQs

• Habitat: an expansive and contemporary restaurant with QR ordering system
• Wagtails: offering a variety of delicious grab-and-go food and drink items
• Distil & Brew: for a morning pick-me-up or a refreshing drink to wind down your day.

Find out more.

The BBQs are operational. 

Carers/Companions Free

Perth Zoo welcomes and accepts the national Companion Card. We offer no-cost admission to a carer/companion of an individual with a Companion Card.

• Schools and respite centres who wish to have their carers enter free should bring a letter (on official letterhead) identifying the names of the carers and the date of the organisation’s visit. Individual carers should then produce identification confirming that they belong to the appropriate organisation.
• Organisational cards such as Carers WA, Carers Australia, and Identity WA are not automatically accepted.
• Find out how to apply for a Companion Card (opens external site).

Accessibility Map

This free, symbol-based map groups our facilities into audio-visual, tactile/interactive, sensory/olfactory, tranquil/rest areas, and aural/keeper talks, so that people with a range of needs can plan their visit. It also shows ACROD parking, doors and inclines.

Download the Perth Zoo Accessibility Map (JPG).

Children's Playground 

A playground where children with and without disability can play together.

We’ve used local, natural materials to create individually designed art-forms, tunnels, streams and sculptures that stimulate every sense. Textures are varied, scents are rich, sounds are natural. The playground is shaded and central to the rest of the Zoo with accessible toilet facilities, drinking fountain, BBQ and picnic tables immediately adjacent.

Mobility-friendly Drinking Fountains and Lockers

All the drinking fountains in Perth Zoo are especially designed to be accessed by children or those using a wheelchair/scooter. Featuring beautiful mosaics on natural themes designed by local school children, they provide much more than just a refreshing drink. Our lockers are easily accessed too.

Soundscapes and Audio Devices

Perth Zoo has multiple examples of audio devices that provide immersive and engaging soundscapes to animal exhibits. The daily keeper presentations are amplified and provide 10-15 minute’s worth of animal information accompanied by visual aspects.

Hands-on Activities 

Some exhibits feature tactile elements to help interpret the species. Life-size statues of a gorilla, kangaroo, Sun Bear, Perentie, orangutan, otter and Galapagos Tortoise can be fully explored by children with vision impairments. The Jungle School (orangutan) visitor experience is full of tactile activities for children of all ages. Zoo HQ offers a highly interactive exploration of the behind-the-scenes aspects of running a zoo.

Assistance Animal Access

We welcome assistance animals. Some areas of Perth Zoo (eg: walk-in or free ranging exhibits) may be off limits to assistance animals due to health or behavioural risks posed to animals in our collection.

It is preferred that a request to visit with an assistance animal must be  three days prior to the desired visit time. If possible, approval can be granted at short notice, but Perth Zoo cannot guarrantee approval of a request with less than 24 hours notice. Please send your written request to visitor.services@perthzoo.wa.gov.au.

We may refuse access if the animal presents with signs of infectious disease or behaviours that could endanger our animals or other visitors.

Download the Perth Zoo Assistance Map (JPG).

Autism WA

You can use this social story to assist with your visit to Perth Zoo. This story seeks to provide the child with information and answers to key questions:

• What is happening?
• Who is doing what?
• Why is it happening?
• What are the reasons or ‘rules’ that govern what people are doing?
• What are the typical socially acceptable responses for the individual in the specific situation?

Click here to download – Social Story Going to the Zoo