Spin to Win - Terms and Conditions
Terms and Conditions
These ‘Spin to Win’ Promotion Terms and Conditions (“Terms”) govern the eligibility of ‘Spinning to Win’ with Zoological Parks Authority (“we”, “us”, or “Perth Zoo”) and the opportunity to win an exclusive Perth Zoo members prize (“Prize"). The Prize is described below.
Please read these Terms carefully.
‘Spin to Win’, ‘spin the wheel’ or other similar phrases in these Terms means to spin a promotional wheel located at the Perth Zoo Memberships Counter during the promotion period.
Promotion Period.
The promotion period starts when the Perth Zoo Membership Counter opens for business on 13
th October 2025 until close of business (5:00pm AWST) on 30
th November 2025 or until all the Prizes (excluding the Major Prize) have been exhausted, whichever occurs first.
Eligibility.
The opportunity to spin the wheel and have the chance to win a prize is valid for people who purchase a new membership or members who renew their membership (“Eligible Members”), on the day of visit at the Perth Zoo Memberships Counter during the promotion period.
Eligible Members who have made a membership purchase on the day of their visit, at the Perth Zoo Memberships Counter during the promotion period, will have the opportunity to ‘spin the wheel’ and have the chance to win
one of multiple prizes on offer.
Spinning the Wheel.
Eligible Members may only ‘spin the wheel’ once per completed membership purchase transaction, and which must be spun immediately after the membership purchase during the promotion period. One spin per transaction.
Perth Zoo has sole discretion to decide whether to group membership purchases into one transaction.
If the Eligible Member chooses to forgo the wheel spin, the opportunity to spin the wheel
cannot be redeemed at a later time.
The Prize and Major Prize Draw.
- The prize will be whatever is depicted in the wheel segment that is selected by the needle/stopper after the wheel has been spun, and the wheel has stopped spinning. The wheel must not be interfered with once the wheel is spun. There are 25 segments, each containing one prize icon. Prizes vary in odds of being won and prize value. Details of the Prizes are below.
- In the event the needle/stopper does not land on a specific segment, or it is unclear to Perth Zoo as to which segment has been selected, the Eligible Member will be asked to spin the wheel again, until a segment of the wheel has been determined by us.
- Once all available units of a prize have been won, Perth Zoo will amend the segment to become a “Minor Prize Draw Entry” segment.
- If there is a dispute as to which wheel segment the needle/spinner lands on, Perth Zoo’s decision will be final.
- Perth Zoo may add or replace any segment of the wheel with “Minor Prize Draw Entry” at any time during the promotion period, which if landed on means the person does not get a physical prize but can enter their name & number into a draw to win a minor prize. This draw will be made within 2 business days after the promotion period ends. The minor prize will be ONE giraffe close encounter for 4 people – close encounter terms and conditions will apply. There are 5 minor prizes available.
- Prizes will be presented by a Perth Zoo representative, at the time of the wheel spin.
- For spins that land on the wheel segment for the ‘Major Prize Draw’, the Eligible Member will be entered into a prize draw (“Major Prize Draw”) for the chance to win ONE Major Prize consisting of a membership for 4 people plus a giraffe close encounter for 4 people, as well as an immediate prize of a $20 Cold Beverage Voucher (“Major Prize”). Maximum prize value of $500. Limit of 100 entries into the Major Prize Draw.
- The Major Prize Draw will be drawn by a Perth Zoo representative once the maximum limit of 100 entries is reached or within 2 business days after the promotion period ends, whichever occur first.
- The Major Prize Draw winner will be notified in writing within 5 business days of the Major Prize Draw being drawn.
- 4.3 The winner of the Major Prize Draw must claim the Major Prize within 6 calendar months of being notified by email (“Redemption Period”). If the Major Prize is not claimed and redeemed within the Claim Period, the winner forfeits the Major Prize.
- The Major Prize, or any component thereof, is not redeemable for cash and all parts of the Major Prize are to be claimed on the same day. The giraffe close encounter can be redeemed at a later date and is subject to close encounter terms and conditions.
- Eligible Members may be required to show valid proof of identity before claiming or redeeming the Prize or the Major Prize at the request of Perth Zoo.
- Prizes must be accepted as is and cannot be redeemed for cash or exchanged for another prize. Prizes in the form of a voucher must be redeemed in whole, with no change given, by the expiry date printed on the voucher. Unused portions of, and expired vouchers will be forfeited.
- Prizes are only available whilst stocks last.
- We are not obliged to give a prize to the Eligible Member if the spin lands on a Prize that is for whatever reason no longer available.
- The Prizes available to be won are:
- $20 cold beverage voucher to be used at participating outlets at Perth Zoo and entry into the Major Prize Draw
- $50 Perth Zoo Shop voucher
- Small Perth Zoo keep cup
- Coca-Cola water bottle
- $10 cold beverage voucher to be used at participating outlets at Perth Zoo
Limitation of Liability
Disputes arising between participants and Perth Zoo should, in the first instance, be resolved informally where the parties in dispute hold a discussion.
To the full extent of the law, Perth Zoo is not liable for any direct, indirect, special or consequential loss arising from or in any way connected to this Promotion.
In the event Perth Zoo is held liable for any loss arising out of or in relation to this Promotion, your sole and exclusive remedy will be the full refund of your membership without interest.
Eligible Members shall indemnify Perth Zoo, its related entities, officers, directors and employees from and against any and all claims, losses, liabilities, damages, settlements, expenses, and costs (including legal costs on a solicitor and own client basis) that arise out of or relate to any breach of the Eligible Member of these Terms.
Changes to the Terms
Perth Zoo reserves the right, at any time during the promotion period, to change or modify these Terms for any or no reason with immediate effect upon posting to Perth Zoo’s website.
Additional Conditions
Perth Zoo reserves the right, in its sole discretion, to cancel, terminate, modify, extend or suspend this Promotion or any spinning of the wheel should (in its sole discretion) virus, bugs, non-authorized human intervention, fraud or other causes beyond its control corrupt or affect the administration, security, fairness or proper conduct of the Promotion. Perth Zoo reserves the right, at its sole discretion, to disqualify any individual it finds, in its sole discretion, to be tampering with the wheel spin or the wheel itself. Perth Zoo may prohibit a person from participating in the Promotion and winning a prize if, in its sole discretion, it determines that person is attempting to undermine the legitimate operation of the Promotion by cheating, hacking, deceiving, or partakes in any other unfair conduct or conduct that is intending to annoy, abuse, threaten or harass any other entrants, Perth Zoo visitors or Perth Zoo representatives.
Miscellaneous Provisions
These Terms constitute the entire agreement between the parties pertaining to the Promotion, the Prize and Major Prize Draw and supersedes all prior agreements, representations and understandings of the parties. These Terms shall be governed by and shall be construed in accordance with the laws of the State of Western Australia, and any disputes will be subject to the exclusive jurisdiction of the courts of Western Australia. Any provision in these Terms which is invalid or unenforceable are to be read down, if possible, so as to be valid and enforceable, and otherwise must be severed to the extent of the invalidity or unenforceability, without affecting the remaining provisions of these Terms or affecting the validity or enforceability of that provision. You may not assign any of the rights granted to you hereunder without the express permission of Perth Zoo.
The Promoter is Perth Zoo (ABN 12 249 686 526) of registered office address: 20 Labouchere Rd, South Perth WA 6151.