All visitors aged 12 years and over participating in a Close Encounter will be required to wear a face mask. This precautionary biosecurity measure is based on best practice veterinary advice, your cooperation helps to keep our animals safe and healthy!

If you want to really appreciate how a giraffe experiences the world, you have to get up high. Really high!

Head behind-the-scenes and climb the Savannah Outlook tower to get face-to-face with the Zoo’s tallest residents, the giraffe.

See the Zoo from a whole new angle, learn a bit about these long-limbed creatures as they wander over to say hello and – if they’re in the mood for a snack – you might even have the opportunity to feed them one of their favourite, leafy treats.

​Enclosed footwear is recommended for this encounter.

Please note, all patrons undertaking this encounter, including accompanying adults, need to hold a valid encounter ticket. Failure to do so may result in the forfeiting of the experience. 
For safety, children and infants under 2 years will not be permitted on the tower.

Accessibility information

Not wheelchair accessible.